Privacy Policy

Introduction

This Privacy Policy explains how Tile Revival TX ("Tile Revival TX," "we," "us," or "our") collects, uses, and shares information when you visit tilerevivaltx.com (the "Site") or submit a request through our online estimate form. This policy covers our website and the estimate/contact process specifically — it is not a description of how we handle information collected in person or over the phone outside of this website.

Information We Collect

Information You Provide Directly

When you submit our estimate/contact form, we collect the information you choose to enter, which may include: your first and last name, phone number, email address, city and ZIP code, property type, the service(s) you're interested in, service-specific details (for example, number of carpeted rooms, approximate tile square footage, furniture to be cleaned, or commercial property details), any project description you write, and any photos you choose to upload of the space or surface in question.

If you call or email us directly, we may also retain the contact information and details you provide through those channels.

Automatically Collected Information

Like most websites, our Site's hosting and content-delivery infrastructure may automatically log standard technical information when you visit — such as your IP address, browser type, device type, referring page, and the pages you view — for basic site operation, security, and troubleshooting purposes.

Cookies and Similar Technologies

Cookies are small text files a website can store on your device. At present, this Site does not load third-party advertising or analytics cookies by default. If we activate any of the tools described below in the future, this section and the relevant sections that follow will be updated to accurately reflect what is running and what data it collects.

Google Analytics

Google Analytics is not currently installed on this Site. If we activate Google Analytics in the future, it will collect information about how visitors use the Site — such as pages viewed, time on page, and general location and device data — to help us understand Site performance. Google Analytics data is processed subject to Google's own privacy and data-processing terms. This section will be updated with specifics (including how to opt out) at the time Analytics is actually enabled.

Google Advertising / Conversion Measurement

Google Ads conversion tracking, Google Tag, and Google Tag Manager are not currently installed on this Site. If we enable Google advertising or conversion-measurement tools in the future, we will configure them to request the appropriate consent signals — including analytics storage, ad storage, ad user data, and ad personalization — where required for your location, and we will update this section to describe what is actually running, including any remarketing or enhanced-conversions features we genuinely use. We will not represent a Google advertising or measurement tool as active in this policy unless it has actually been installed on the Site.

Meta / Facebook / Instagram Advertising Technologies

A Meta Pixel or Meta Conversions API is not currently installed on this Site. If we activate Meta advertising or measurement tools in the future, website activity, cookie, and event data may be shared with Meta for measurement, analytics, and advertising purposes according to the configuration we implement at that time, and Meta's use of that data is subject to Meta's own data policy. This section will be updated to reflect the actual configuration if and when it is enabled, and any consent-management behavior on the Site will be configured to honor applicable cookie and tracking preferences before non-essential Meta tags fire.

Separately, this Site links to and embeds content from our Instagram and Facebook accounts (see "External Links / Social Platforms" below) — that is unrelated to whether the Meta advertising pixel is installed.

How We Use Information

We use the information submitted through our estimate form to respond to your request, prepare an estimate, schedule and perform services, and communicate with you about your project. We do not use the free-text project descriptions or uploaded photos you submit for any purpose beyond preparing and fulfilling your estimate request.

How We Share Information

We do not sell your personal information. We may share information with:

• Service providers who help us operate the Site or process estimate requests (for example, our form-submission and email-delivery provider), who are only authorized to use it to provide that service to us.
• Legal or safety reasons, if required to comply with a legal obligation or to protect the rights, property, or safety of Tile Revival TX or others.

We do not send free-text project descriptions, uploaded photos, or other unnecessary form content to advertising platforms such as Google or Meta, whether or not those platforms' measurement tools are active on the Site.

Service Providers

We rely on third-party providers to operate parts of this Site — for example, our form-submission handler and web hosting. These providers process data on our behalf and are not authorized to use it for their own independent purposes.

Uploaded Photos

Photos you upload through the estimate form are used solely to help us understand your project and prepare an accurate estimate. We do not use customer-submitted photos publicly (for marketing, social media, or elsewhere) without separately asking your permission.

Communications / SMS / Email

By submitting a form on this Site, you agree to be contacted by Tile Revival TX by phone, text message, or email regarding your inquiry. You can ask to stop receiving texts or emails from us at any time by replying to that message or contacting us using the information below.

Advertising / Remarketing

We do not currently run remarketing or retargeting advertising campaigns based on Site visits. If that changes, this section will describe which platform(s) are used and how visitors can opt out.

Data Retention

We retain estimate-request information for as long as reasonably necessary to respond to your request, provide services, and maintain business records. We do not have a single fixed retention period configured for all data types at this time; if you'd like a specific record deleted, contact us using the information below and we will address the request.

Data Security

We take reasonable measures to help protect the information submitted through this Site. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security of any information you provide.

User Privacy Choices

You may ask us to access, correct, or delete personal information you've submitted to us, or to stop contacting you, by reaching out using the contact information below. We will respond to legitimate requests within a reasonable time.

Cookie / Tracking Choices

Where this Site uses cookies or similar technologies that require consent under applicable law, we intend to provide a way for you to indicate your preference before any non-essential tracking technology loads, and to honor that preference going forward. If you have questions about what is currently active, you're welcome to contact us directly.

Children's Privacy

This Site is intended for general audiences and is not directed at children. We do not knowingly collect personal information from children under 13.

External Links / Social Platforms

This Site links to and embeds content from our real, verified Instagram and Facebook accounts, and links to our Google Business Profile. Your interactions with those platforms are governed by their own privacy policies and terms, not this one.

Google Maps / Third-Party Embeds

Certain pages on this Site embed a Google Map to show our service area. Loading these pages may cause your browser to load content directly from Google, subject to Google's own privacy policy.

Changes to This Policy

We may update this Privacy Policy from time to time, including to accurately reflect new tools or features as they're actually implemented. The "Last Updated" date at the top of this page reflects the most recent revision.

Contact Information

Questions about this policy can be directed to:

Tile Revival TX
Email: tilerevivaltx@gmail.com
Phone: 346-222-1051